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Infrastructure
Reconciliating finances and operations of a water supply company
Manage the contracts by translating financial KPI to operational KPI, prioritize daily activities in order to reduce financial losses and increase savings and merge every dashboards and KPI in one tool
The Challenge
- Manage the contracts by translating financial KPI to operational KPI.
- Prioritize daily activities in order to reduce financial losses and increase savings.
- Merge every dashboards and KPI in one tool.
The Methodology
- Structured a KPI tree translating P&L KPIs into operational KPIs.
- Integrated only the data necessary into a single tool used by Operations.
- Implemented Performance Contract Management rituals with an automatic, loss-based prioritized action plan.
The Results
- Standard KPI tree delivered across contracts.
- Automatic daily prioritized action plan generating operational KPIs translated into potential savings.
- Performance Contract Management fully implemented.
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