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Infrastructure
Municipal Waste Contract Takeover
A major European municipal waste operator required a full-scope contract takeover covering collection, sorting, and recycling. Scope: 250+ vehicles, 3 MRFs, 1,200 staff. Fleet availability had dropped to 78%, and recycling recovery rates were below contractual targets.
The Challenge
A major European municipal waste operator required a full-scope contract takeover covering collection, sorting, and recycling. Scope: 250+ vehicles, 3MRFs, 1,200 staff. Fleet availability had dropped to 78%, and recycling recovery rates were below contractual targets.
The Methodology
- Full transition management: staff TUPE, vehicle handover, site mobilisation.
- Fleet preventive maintenance redesign (km/hour-based cycles).
- MRF process optimisation: NIR sorter calibration, throughput rebalancing.
- Route optimisation using dynamic planning and fill-level data.
- KPI governance with weekly operational performance reviews.
- Subcontractor scope rationalisation and performance management.
The Results
- Over 1,000 staff and a fleet of several hundred vehicles fully operational within two months, with no service disruption during transition.
- Fleet availability improved by 15 to 20 points within the first year through structured preventive maintenance and parts management.
- Sorting facilities optimized, with recovery rate improved by 5 to 10 points and less residual waste sent to landfill.
- Route optimization cut fuel consumption and brought missed collections below contractual thresholds.
- Cost per ton reduced across the value chain through combined fleet, route, and sorting gains, with benefits recurring year on year.
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