Cost reduction and business rationalization with contractors for a leading water supply company

Global water utilities players facing increasing operational costs and losing critical in-house expertise due to his extensive reliance on subcontracting

The Challenge

Global water utilities players facing increasing operational costs and losing critical in-house expertise due to his extensive reliance on subcontracting

The Methodology

Optimized resource allocation, streamlined processes, and short-interval animation to boost technician productivity.
Reinternalized a portion of previously subcontracted, capacity-based activities.

The Results

15% improvement in technician productivity.
30% reduction in unproductive travel.
20% of capacity-based subcontracted activities reinternalized.
Improved customer satisfaction and positive stakeholder feedback.
Significant, sustainable reduction in subcontracting expenses leading to an EBIT improvement.

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