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Business Services
Contract execution back to profitability for a B2B company
Our client renewed a service contract with Airport
The Challenge
- Our client renewed a service contract with Airport.
- Former contract was largely loss making.
- New contract is based on a positive EBIT.
- After new contract disastrous start, CEO mandated INUO to review processes, tools, management rituals and management structure to bring contract execution back to profitability as soon as possible.
- On top, CEO asked us to provide him with a tool enabling him to forecast financial results before month ends.
The Methodology
- Development of a set of appropriate KPI’s.
- Role and responsibilities review at all management levels and subsequent management structure reduction.
- Management rituals implementation.
- Raised Performance obligation (50%) and improved productivity.
The Results
Third consecutive turnaround completed with the same client, each scope handed over to internal teams.
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